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LOYALTY REWARDS - FAQ

WHAT IS LOYALTY REWARDS?

Loyalty Rewards is our online loyalty program that enables us to treat customers like you to wonderful rewards.
This is our way of showing our appreciation for your ongoing support!

HOW DO I JOIN LOYALTY REWARDS?

Simply create a customer account and you will automatically become part of Loyalty Rewards. You can create a customer account here, or by clicking on the Rewards widget at the bottom left of the screen.

HOW DO I EARN POINTS?

You earn Loyalty Rewards Points every time you shop, review or follow on social media. Find out more here.
You must be logged in to earn Points.

HOW DO I REDEEM MY POINTS?

You can check the status of your Points anytime by clicking on the Rewards widget at the bottom left of the screen and logging in.
Scroll down to Redeem and redeem any available rewards. A copy of your reward code will also be emailed to you. 
You can then use the reward code at checkout.

DO LOYALTY REWARDS POINTS EXPIRE?

Yes, all Points will expire 12 months from when they were earned.

IS THERE A LIMIT TO THE NUMBER OF POINTS I CAN EARN?

No, go ahead and earn as many as you can!

HOW DO I EARN POINTS FOR LEAVING A REVIEW?

Several days after making an online purchase with us, you will receive an email request to review the product. Once you submit your email review, Points will automatically be allocated to your account.

HOW DO I GET POINTS FOR FOLLOWING ON SOCIAL MEDIA?

Go to the Rewards widget (bottom left of the screen).
Log in 
Click on Ways to earn
Click on any of the social media platforms you wish to follow, login to the platform and Like or Follow us.

ARE LOYALTY REWARDS POINTS REFUNDABLE?

No. Points have no cash value and are not exchangeable for cash or credit.

WHAT IF I DON'T UTILISE THE FULL REWARD AMOUNT IN ONE TRANSACTION?

Reward codes can only be used once, any balance remaining will be unredeemable for future purchases.  So please choose your voucher values carefully when redeeming your points. You can choose between $5, $10, $15 and $20 reward codes.

TERMS & CONDITIONS

LucyKing reserves the right to modify or change rewards at any time.
Rewards codes cannot be used in conjunction with any other offer or discount code.
Loyalty Rewards Points cannot be redeemed against subscription purchases at this time.